If the reservation/cancellation deadline has passed for the trip or event, then we will not be able to refund your money. However, you are welcome to sell your tickets to someone else, but you must notify us 24 hours prior to the event with the changes.
If the reservation/cancellation deadline has NOT passed for the trip or event, and you are unable to attend, we will happily refund your money or offer you a credit that can be applied to another field trip.
Anytime the River City Committee votes to cancel a field trip, we will refund your money or offer you a credit that can be applied to another field trip. If the venue cancels or reschedules a field trip, we will adhere to the policy of the venue.
River City Committee
Free Field Trip Policy
1. All “FREE” field trips will require a donation of $1 per person paid to RCFTG. RCFTG will then donate the amount collected (minus any fees incurred) to the venue, charity, or to our scholarship program. Donations will adhere to the same Refund Policy as regular payments.
2. If you do not cancel 48 hours before a free field trip (except in emergencies) on more than 2 occasions, you will forfeit the privilege of joining us on future free field trips for a calendar year. If you cancel less than 48 hours before a “high interest” free field trip (in which a waiting list has been created), you will not be allowed to attend free field trips for a calendar year. Appeals will be considered by the committee.
If you have received a scholarship for a field trip, and cannot attend, you will need to notify RCFT at least 48 hours before the field trip (except in medical emergencies). If you do not notify us at least 48 hours in advance, you may forfeit your eligibility for future scholarships. Appeals will be considered by the committee as long as notification was received prior to the field trip. If you do not notify RCFT before the field trip and do not show up for a field trip that you have received a scholarship for, your eligibility for scholarships is automatically revoked from the date of absence forward.
Paypal payments sent with fees associated will be charged a 4% convenience fee. Paypal payments sent with fees associated can ONLY be refunded for the amount paid MINUS the Paypal fees. This policy changed on 8/18/16 due to Paypal’s new refund rules enacted on 6/26/16.